Legal Document

Crickex11's Terms & Conditions — Fully in Bengali

Please read these terms and conditions carefully before using our platform. By registering an account or placing a bet on Crickex11, you are deemed to have accepted these terms.

Last Updated: January 2026

Key highlights of the terms at a glance

Key points to know before reading the full terms

Age Requirement & Eligibility

Users must be at least 18 years old to register on Crickex11. Proof of identity may be requested to verify age.

Deposit & Withdrawal Rules

Minimum deposit amounts and withdrawal limits are fixed. Deposited funds may be withdrawn once verification is complete.

Bonus & Voucher Policy

Each bonus offer comes with its own wagering requirements. Bonus funds cannot be withdrawn directly — the wagering conditions must be met first.

Grounds for Account Termination

Accounts may be permanently banned due to fraud, operating multiple accounts, or providing false information.

Betting Rules

Separate rules apply for live betting and pre-match betting. If a match is cancelled, your stake will be refunded.

Responsible Gaming Terms

Users can set their own betting limits. Crickex11 places the highest importance on responsible betting practices.


Section 01

General Terms & Conditions

Crickex11 (hereinafter referred to as the "Platform") is an online Sports Betting service provider. By accessing this website, creating an account, or using any of our services, you are deemed to have fully accepted these terms and conditions.

These terms and conditions may be updated from time to time. Continuing to use the platform after any changes will be considered acceptance of the revised terms. We recommend checking this page regularly.

Crickex11's terms and conditions are governed by the laws of Bangladesh. Any disputes arising from these terms shall be settled in the courts of Bangladesh.

Please read these Terms & Conditions in full before registering on Crickex11. If you have any questions, contact our support team.

Section 02

Account Registration & Eligibility

To open an account on Crickex11, the applicant must meet the following eligibility requirements:

  • Minimum age 18 years — this is a strict requirement with no exceptions.
  • You must be a legal resident of Bangladesh or an approved country.
  • All information provided at the time of registration must be accurate and truthful.
  • Only one account is permitted per person.
  • Operating multiple accounts from the same IP address or device is strictly prohibited.

During registration, you will need to provide your full name, date of birth, mobile number, and email address. Crickex11 may request a copy of your national ID or passport at any time for identity verification.

If any information is found to be false or misleading, the account will be suspended immediately and funds in the account may be forfeited.

If a user is found to hold multiple accounts, all accounts will be permanently closed and any deposited funds will not be refunded.

Section 03

Deposit & Withdrawal Rules

Deposits on Crickex11 can be made easily via Mobile Pay, Nagad, and Rocket. Minimum deposit amounts and withdrawal limits are fixed and may be adjusted at the company's discretion.

  • Minimum deposit: A minimum deposit amount applies to each transaction and must be adhered to.
  • Withdrawal time: Processing is typically completed within 24–72 hours, though delays may occur during verification.
  • Same Method: It is recommended to use the same payment method for both deposits and withdrawals.
  • KYC Verification: Identity verification is mandatory for large withdrawal amounts.
  • Third-Party Payments: Depositing or withdrawing funds using another person's account is strictly prohibited.

To prevent money laundering, Crickex11 monitors suspicious transactions and reserves the right to report them to the relevant authorities. All transactions on Crickex11 are governed by applicable laws in accordance with our terms and conditions.

Section 04

Bonuses & Promotional Offers

Crickex11 regularly offers a variety of bonuses and promotional offers. The following terms apply to the use of these bonuses:

  • Welcome Bonus: Newly registered members will receive a bonus at a set rate on their first deposit. This bonus cannot be withdrawn directly.
  • Wagering Requirements: Each bonus comes with specific wagering requirements, typically ranging from 5x to 30x the bonus amount.
  • Validity: Every bonus offer has a set expiry date. Any unused bonus will be cancelled once it expires.
  • Voucher: Voucher codes can only be used once and are non-transferable.
  • Bonus Abuse: Crickex11 reserves the right to void any bonus and associated winnings if bonus abuse is detected.

Each bonus offer has its own specific terms. Please read the relevant conditions carefully before accepting any offer. For more details, visit our Voucher Page here.

Section 05

Betting Rules & Odds

The following rules must be observed when betting on Crickex11. Each betting market has its own detailed rules, which can be viewed on the platform.

  • Bet Confirmation: Once a bet is placed, it is considered final. Bets cannot be cancelled except in the case of a system error.
  • Odds Changes: In live betting, odds change in real time. The odds displayed at the moment you place your bet are final.
  • Match Cancelled: If a match is cancelled, the original stake will be returned to the account.
  • Incomplete Match: A bet may be void if a specified number of overs or a set duration is not completed — subject to the rules of the relevant sport.
  • Maximum Payout: A maximum payout limit applies to each bet or betting market.
  • Technical Issue: Crickex11 is not liable for any bets lost due to internet or system issues.

Under Crickex11's terms and conditions, in any dispute involving betting rules, Crickex11's decision shall be considered final.

Section 06

Prohibited Activities

The following activities are strictly prohibited on Crickex11. Any involvement in such activities will result in immediate account suspension:

  • Participating in or facilitating match fixing or sports manipulation.
  • Placing bets using bots, automation software, or artificial intelligence.
  • Exploiting any system bug or technical error to gain an unfair advantage.
  • Accessing another user's account or attempting to steal account credentials.
  • Using the platform for money laundering or any illegal financial processing.
  • Harassing or attempting to defraud other users.

If prohibited activity is detected, Crickex11 reserves the right to forfeit all winnings and deposited funds and to pursue legal action.

Section 07

Account Suspension & Closure Policy

Crickex11 reserves the right to suspend or permanently close an account without notice under the following circumstances:

  • If false information was provided at the time of registration.
  • If a user is found to be operating multiple accounts.
  • Engaging in any of the prohibited activities listed in Section 06.
  • If required documents for KYC verification are not submitted.
  • If an account has had no activity for an extended period (over 12 months).

Users may close their account at any time. Any withdrawable balance in the account will be returned, but bonus funds will not be refunded.

Section 08

Responsible Gaming Policy

Crickex11 believes betting is a form of entertainment, and we are committed to keeping it that way. To support this, the following tools are available under Crickex11's terms and conditions:

  • Deposit Limit: Users can set daily, weekly, or monthly deposit limits.
  • Betting Limit: You can set a maximum bet limit for any given time period.
  • Cooling-Off Period: Users may temporarily suspend their account for a set period if they choose.
  • Self-Exclusion: Self-exclusion can be requested for an extended break from the platform.
  • Reality Check: You will receive periodic notifications showing how long your current session has been active.

Users under the age of 18 are strictly prohibited from using the platform. For more information, Responsible Gaming Visit the page.

Section 09

Privacy & Data Protection

Crickex11 treats the security of your personal data as a top priority. Information collected during registration and transactions is used solely to improve platform services and to meet legal obligations.

  • Your information will never be sold to any third party.
  • All data is secured with SSL encryption technology.
  • Information may be disclosed to regulatory authorities when required by law.
  • You can opt out of marketing communications at any time.

For full details on how we handle your data, please refer to our Privacy Policy Read the page.

Section 10

Right to Amend Terms

Crickex11 reserves the right to modify these terms and conditions, in part or in full, at any time. Users will be notified of significant changes via their registered email or through a platform notification.

Continued use of the platform after any changes will be deemed acceptance of the revised terms and conditions. We recommend reviewing this page regularly.

If any provision is found to be legally unenforceable, the remaining terms will continue in full effect. These Terms & Conditions are governed by the applicable laws of Bangladesh.

If you have any questions or complaints, please contact our Help Centre reach out to us. Our support team is available 24/7, seven days a week.


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